Returns

If you need to return items,you must pay shipping fee by yourself.

To complete your return, we require a receipt of purchase and tracking number of returns.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

If we didn’t receive the goods or we found that the retures do not match what you purchased,we will refuse the refunds.

Refunds

We do not offer malicious refunds. If you insist on a substantial or full refund, please return the goods first. If you think there is a possibility of cooperation between us, we will offer you a discount in our next collaboration.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us .

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at iprettychristy93@gmail.com

Need help?

Contact us at iprettychristy93@gmail.com for questions related to refunds and returns.